Frank Risk is more than just an insurance broker – we create our own insurance platforms for the benefit of our customers. Frankie provides simple, cost-effective bundled cyber and management liability coverage. We also have a very close association with Initio - one of the Frank founders, is also a co-founder of Initio who has developed a client-facing online platform insuring houses, rental properties, and holiday homes.

Both of these platforms are efficient and cost-effective ways to obtain cover online, the premiums are very good, we’ve tested them.

Insurance broking that comes with risk management

Frank takes a broader and more proactive view of risk management than is traditionally practiced by insurance brokers.  This includes providing tailored, cloud-based emergency response plans for clients, working closely with risk surveyors, and risk indexing the business. Insurance is just one part of a wider approach to risk management.

What does changing brokers mean for you?

Changing brokers doesn't mean changing insurers. The contract of insurance is between you and the insurer (not the broker and the insurer) and often these relationships are long standing and mutually beneficial.

The role of your insurance broker is to facilitate that relationship and includes:

• Risk advice and insurance placement

• Tailoring an insurance program for you in both New Zealand and world markets

• Gathering and presenting accurate risk information to your insurers

• Being your advocate with insurers in all relevant areas including claims

Our culture 

Frank is a New Zealand-owned and operated commercial insurance broker that solves problems, get claims paid, and provides a risk management service.  Servicing our existing clients well matters most to us. We are quite deliberately over-staffed – reinforcing our approach to delivering on customer service, and being ready if clients in a certain region suffer a widespread loss.